Effective Date: 27-02-2025
At Saprintka, we are committed to delivering your orders safely and on time within Pakistan. This policy outlines our shipping methods, delivery times, and other important details.
1. Order Processing Time
- All orders are processed within 1-2 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- In case of high order volumes, processing times may take slightly longer. If there is a significant delay, we will notify you via email or WhatsApp.
2. Shipping Time & Delivery Estimates
We offer nationwide shipping across Pakistan. Estimated delivery times are as follows:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 4 to 7 business days |
- Delivery times may vary based on your location and courier service efficiency.
3. Shipping Charges
- Standard Shipping Fee: [Specify cost or mention if free shipping is available].
- Additional charges may apply for remote areas or bulk orders.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or WhatsApp.
- You can track your order through our courier partner’s website [insert tracking link].
5. Delivery Locations
We only ship within Pakistan. At this time, we do not offer international shipping.
6. Delivery Issues & Delays
- If your order is delayed beyond the estimated time, please contact us at [email protected] or WhatsApp [Insert Number].
- We are not responsible for delays caused by:
- Incorrect shipping addresses provided by the customer.
- Natural disasters, strikes, or courier service disruptions.
7. Damaged or Missing Items
- If you receive a damaged or incomplete order, contact us within 48 hours of delivery.
- Email us at [email protected] with your order number and clear photos of the damaged product.
- We will investigate and offer a replacement or refund as per our Return & Refund Policy.
For any further questions, feel free to reach out to us at [email protected].
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